OUR STORY
Hand-in-hand with you
on your NDIS Journey
who is tlc disability services
Leading NDIS Provider
Tender Loving Care Disability Services is an NDIS provider in Sydney, Brisbane, and Melbourne. We help people with disabilities achieve their life goals by providing personalised support services. We aim to dismantle barriers associated with disabilities to ensure easy accessibility to essential services.
Our experienced team offers in-home support, transport, and allied health connections. We prioritise child safety and well-being and operate with integrity, unity, and respect to achieve meaningful outcomes and collaborate with stakeholders for collective success.
Our Vision
We work hard every day for a world where children, young people and adults with disabilities are able to easily access the services they need to achieve their goals. TLC is dedicated to advancing disability rights in the community and paving the way for all individuals to be happy and healthy.
Our Mission
TLC is committed to provide people who have disabilities with reasonable and individualised support services to facilitate access and the successful achievement of their life goals.
Our Goals
We strive to reduce and eliminate barriers for those with physical, sensory, psychological and learning disabilities. With the implication of our non-prescriptive practice we aspire to accommodate to each individual and their specific needs.
OUR CHILD SAFETY STATEMENT
Commitment to Children's Welfare
TLC is committed to promoting and providing a culture of child safety and wellbeing, in line with the Commonwealth Child Safety Framework (the Framework).
TLC will continue work to ensure all activities are child safe. We further develop our practices and policies through continuous development and education to ensure TLC provides a safe environment in which children’s rights, needs, and interests are met.
TLC employees understand the importance of ensuring the safety and wellbeing of all children accessing our services. Education and training are critical in creating a child-focused, transparent, and safe workplace.
TLC will continue to embed child safe initiatives into our work practice and workplace culture. We will ensure our employees remain aware of the requirements of The Framework with employees undertaking a specific role in child-related programs and activities will participate in the necessary training and education.
MEET THE TEAM
Our Executives
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Yasser Zaki
Global CEO
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Laura Cowell
CEO of Australian Operations
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Islam Elkahki
Global COO
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Tamer Ghanima
Chief Information Officer
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Brian Astruc
Chief Financial Officer (CFO)
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Robert Dadge
People and Culture Manager
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Maria Binny
National Business Development Manager
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Mahmoud Farag
National Direct Services Manager
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Eslam Ahmed
National Day Programs Manager
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Amera Zaki
National Customer Care & Support Coordination Manager
Our Senior Managers
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Kacey Typlt
Allied Health Practice Coordinator
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Kristy Brennen
NSW State Manager
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Melissa Olley
QLD State Manager
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Ian Laurente
VIC State Manager
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Rose Andaloro
NSW Customer Care Manager
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Duncan Resare
QLD Customer Care Manager
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Eman Abdala
VIC Customer Care Manager
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Eman Abdala
VIC Customer Care Manager