OUR STORY

Hand-in-hand with you
on your NDIS Journey

who is tlc disability services

Leading NDIS Provider

Tender Loving Care Disability Services is an NDIS provider in Sydney, Brisbane, and Melbourne. We help people with disabilities achieve their life goals by providing personalised support services. We aim to dismantle barriers associated with disabilities to ensure easy accessibility to essential services.

Our experienced team offers in-home support, transport, and allied health connections. We prioritise child safety and well-being and operate with integrity, unity, and respect to achieve meaningful outcomes and collaborate with stakeholders for collective success.

Our Vision

We work hard every day for a world where children, young people and adults with disabilities are able to easily access the services they need to achieve their goals. TLC is dedicated to advancing disability rights in the community and paving the way for all individuals to be happy and healthy.

Our Mission

TLC is committed to provide people who have disabilities with reasonable and individualised support services to facilitate access and the successful achievement of their life goals.

Our Goals

We strive to reduce and eliminate barriers for those with physical, sensory, psychological and learning disabilities. With the implication of our non-prescriptive practice we aspire to accommodate to each individual and their specific needs.

OUR CHILD SAFETY STATEMENT​

Commitment to Children's Welfare

TLC is committed to promoting and providing a culture of child safety and wellbeing, in line with the Commonwealth Child Safety Framework (the Framework).

TLC will continue work to ensure all activities are child safe. We further develop our practices and policies through continuous development and education to ensure TLC provides a safe environment in which children’s rights, needs, and interests are met.

TLC employees understand the importance of ensuring the safety and wellbeing of all children accessing our services. Education and training are critical in creating a child-focused, transparent, and safe workplace.

TLC will continue to embed child safe initiatives into our work practice and workplace culture. We will ensure our employees remain aware of the requirements of The Framework with employees undertaking a specific role in child-related programs and activities will participate in the necessary training and education.

MEET THE TEAM​

Our Executives​

Yasser Zaki

Global CEO

Laura Cowell

CEO of Australian Operations

Islam Elkahki

Global COO

Tamer Ghanima

Chief Information Officer

Brian Astruc

Chief Financial Officer (CFO)

Robert Dadge

People and Culture Manager

Maria Binny

National Business Development Manager

Mahmoud Farag

National Direct Services Manager

Eslam Ahmed

National Day Programs Manager

Amera Zaki

National Customer Care & Support Coordination Manager

Our Senior Managers

Kacey Typlt

Allied Health Practice Coordinator

Kristy Brennen

NSW State Manager

Melissa Olley

QLD State Manager

Ian Laurente

VIC State Manager

Rose Andaloro

NSW Customer Care Manager

Duncan Resare

QLD Customer Care Manager

Eman Abdala

VIC Customer Care Manager

Eman Abdala

VIC Customer Care Manager